Business Development Representative – Service – Automotive
If you have what it takes to excel in a fast-paced, high-volume service/call center environment, then our dealership has a place for you. We are seeking highly motivated, results-driven business development representatives. The Business Development Representative is responsible for answering incoming service calls with one of the following results: Make service appointment for customer, answer customer questions directly, enlist the help of service advisor to address customer concern, take a message or transfer to service advisor’s voicemail, transfer to service advisor directly (when available), or take customer info and call them back with the answer. The BDC Representative is the dealership's first-point of contact with over 70% of our service customers. 
Role Qualifications  

Must have excellent verbal and written communication skills.
Must possess exceptional interpersonal communication skills.
Must possess strong organizational skills.
Must possess strong computers skills.
Must have the ability to work independently on assigned tasks as well as to accept direction on given assignments.
Must maintain a professional appearance and manner.
Adhere to all company policies, procedures and safety standards.
Must be flexible and a team player
Great customer service skills
Position Responsibilities

Respond to customers that submit leads via chat.
Make a quality check customer satisfaction call to all service visits.
Service appointment reminders (confirmations)
No show calls & text.
Minimum of 75+ outbound calls each day
Answer incoming service calls
Declined calls and texts to turned declined service work.
Calls/texts to current manifest lists and data management systems.
Make follow up calls to all of our customers based on provided or assigned call lists after every service transaction.
Assist other service schedulers during periods of heavy call volume.
Follow up within 3 day window of all DMS/CRM out and inbound list.
Complete pre-work packets at the end of each day
Essential Skills Required
Experience, education and prior service BDC training are a PLUS.
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.

Automotive Sales Consultant - Gullo Mazda 
Working in Automotive Sales is about creating a great experience for the customer. How? By connecting and engaging with your audience to truly understand their needs. It’s about making great relationships and knowing your product. If you’re passionate, customer service oriented, and sales driven, then Automotive Sales could be just what you need to shift your career into high gear.
The rewards

Guranteed $2500 for the first 60 days
A great working environment where you’ll be supported by your team
Medical, Dental & Vision Insurance
401K Retirement Savings Plan
PTO
Discounts on vehicle purchases 
Advancement opportunities
A unique experience to help your customers and go beyond the transaction
The role

Own every aspect of the sales process - from greeting the customer to delivery
Review, update and manage daily inventory reports and prepare and review monthly plans with sales leaders
Create and execute strategies for increasing market share
The requirements

Previous sales experience in a similar role would be ideal
Outstanding customer service and interpersonal skills
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.
If you’re looking to take your sales expertise and translate it into big rewards with a great organization, apply now.

Express Technician – Gullo Toyota
Why wait to make a career out of doing what you love? Some of our best master technicians started as express techs. So if working on cars gets your gears moving, contact us today. As an express tech, you’ll start by being responsible for inspecting and lubricating vehicles quickly and thoroughly. And with a little hard work and dedication, who knows where you’ll be able to go? At our dealership, the door is always open. And so are your options.
Experience Preferred!
Responsibilities

Perform multipoint inspections
Communicate additional service/repair needs to service advisors
Service universal joints, grease fittings, and steering knuckles using hand- or compressed-air powered grease guns
Inspect fluid levels in steering gears, power steering reservoirs, transmissions, differentiasl, rear axle housings and shackles
Check tire pressure
Lubricate moving parts with specified lubricants
Drain oil from crankcase and refill with required amount of oil
Add water to radiator and battery
Replace oil and air filters
Inspect all vehicles for additional repairs
Adhere to all company policies, procedures, safety standards and codes of conduct
Follow dealership safety procedures to avoid exposure to fumes, dirt and harsh chemicals

Qualifications

Must meet dealership’s requirements for employment
Ability to read/comprehend written instructions and information
Familiarity with all aspects of automotive repair/maintenance
Must have a valid driver license and be able to operate manual transmissions
Prior experience as a technician’s helper or apprentice preferred
Effective communication and interpersonal skills
Physical Requirements/Working Conditions

Occasional exposure to inclement weather
Ability to operate an automobile
Prolonged periods of standing, stooping and bending
Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects
Requires a significant amount of walking and/or standing. May also require working in the seated position for long periods while operating controls with arms and legs. This position may also require working at a production pace while pushing and/or pulling materials from place to place.
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO (Personal Time Off), company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.

Automotive Service Technician – Gullo Toyota
Skilled technicians are in high demand. So to keep a good service tech, you have to treat them right. Here, you’ll work alongside some of the best in the business. You’ll also be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients who return with unsatisfactory work. We run an honest shop and need honest, hard-working techs. Only those who value integrity and ethics need apply.
Experience Required!
Responsibilities

Examine  and diagnose vehicles
Discuss repairs with shop foreman or service advisor  
Communicate additional service requests to service advisor
Plan work procedures in cooperation with shop foreman
Provide labor time estimates to service advisor
Monitor repair time and update service advisor regularly
Maintain strict adherence to dealership policies on vehicle care and operation
Complete story and/or documentation for client repairs
Assist in mentoring technician trainees
Attend company and factory training
Keep current with factory technical bulletins
Understand and follow federal, state and local regulations (such as disposal of hazardous waste)
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver License
State Inspection License

Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.

Service Advisor - Gullo Toyota
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Service Advsor Experience Required!
Responsibilities

Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO (Personal Time Off), company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.

Valet Greeter - Gullo Toyota
Our company has an outstanding opportunity for a results-focused Service Valet.  The Service Valet will park and retrieve service clients' cars in a friendly and professional manner.
Responsibilities

Greets clients/ Escorts client to appropriate member
Parks cars in designated areas
Retrieves cars for clients
Finds and installs license plates
Replaces vehicle bulbs
Notifies Assistant Service Manager or Estimator if client is waiting
Keeps service drive free of vehicles
Maintains strict adherence to dealership policy on client vehicle care and operation
Help clients transfer luggage or packages between cars
Assists techs in moving inoperable vehicles
Alerts Manager to any damage to clients’ vehicles
Assists with housekeeping on the service drive keeping it clean and clear of debris
Attends department meetings
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Operator's Driver’s License (must be insurable and ability to drive a standard transmission).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.

Body Shop Technician - Gullo Toyota
We know that good body techs do more than repairs, they make our customer’s vehicles—and our shop—look good! If you are experienced, hard-working and known for your skill and attention to detail, then our busy collision center may be the perfect fit for you. You will need to have at least six months of experience in frame, metal and interior repairs on collision-damaged vehicles to qualify for this amazing opportunity with excellent earning potential.
Responsibilities

Possess an operating knowledge of measuring systems
Diagnose and repair full-frame vehicles and uni-body structural damage
Repair and replace body panels
Replace damaged wiring harnesses or reinstall harnesses after body repair
Remove and reinstall interiors
Attend weekly department meetings
Maintain clean work area
Education and/or Experience
High school diploma or GED
6 months to 1 year of related experience and/or training
Candidates with an equivalent combination of education and experience will also be considered
Certificates, Licenses, Registrations (Including Driver's License)
Operator's Driver's License (must be insurable)
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.

Night Time Receptionist (Part Time) – Auto Dealership
As our new night time receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.
Job Responsibilities

Understand and follow receptionist processes and procedures
Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing and sorting mail
Receive visitors and obtain name and nature of business
Update telephone directory
Direct clients to lounge and refer clients to appropriate personal for vehicle status updates
Diffuse client concerns and direct them to the appropriate team member for assistance
Monitor demo car keys and log demo car reports as appropriate
Attend department meetings
Education and/or Experience
High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies. 
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO (Personal Time Off), company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.

Collision Center Manager Assistant – Auto Dealership
Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center manager assistant you will work very close with all Collision Center personnel.
Prior experience as a collision center employee or in a customer service role is preferred.
Job Responsibilities

Inspect damaged vehicles thoroughly using standard written procedures
Estimate repair costs and the anticipated time needed to complete them
Prepare Estimates for Internal, Warranty and Transport Damage Repair Orders
Open repair orders
Monitor repairs as they are made and track costs, labor and materials
Ensure that all work meets quality standards
Provide exceptional customer service and follow-up
Coordinate and communicate actions within the dealership and the collision center
Qualifications and Professional Attributes

Must have CDK/ADP computer experience
Warranty coding experience would be a plus
Demonstrated ability to work professionally and courteously with customers
A people-focused mindset and a passion for providing great customer service
Proficiency with multiline phone systems and computers
Ability to work in a fast-paced work environment
Strong organizational and time management skills
Professional appearance and strong work ethic
Must be able to communicate clearly and effectively in English
Education and/or Experience
High school diploma or GED; Customer service experience is a plus.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.  
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO (Personal Time Off), company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Experienced Sales Consultant – Automotive
Turn your passion for sales into profit! If you have what it takes to excel in a fast-paced, high-volume sales environment, then our dealership has a place for you. We are seeking highly motivated, results-driven sales pros for new and used vehicles. In this position, you will walk with clients through the entire sales process, from inquiry to ownership. Along the way, your stellar attitude and customer service skills will not only help close the sale, but secure customers for life.
Job Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Prior automotive sales experience necessary. 
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO (Personal Time Off), company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.

The secret to our dealership’s ongoing success? We only hire the best people. To us, each new employee is an investment—an investment in their future growth and professional development and in our business. We are proud to employ the best technicians, sales consultants, service advisors and valets in the business. But our needs don’t stop there. We are also looking for top-notch  IT administrators, marketing coordinators, HR managers, training facilitators, call center representatives and more to join our expert teams.
If you have what it takes and are ready to take your career to a whole new level, then let’s talk about future opportunities. Just submit your resume and job preference and we will keep you posted when a job comes available that matches your needs and experience.
Requirements will vary by position. However, most positions will require a valid driver license (must be insurable) and a combination of education and/or relevant experience.
Education and/or Experience
Varies by job
Candidates with a combination of education and/or experience are preferred 
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies. 
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO (Personal Time Off), company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About Our Dealership
Tony Gullo Sr., the Gullo Automotive Group's President and Owner, got his start in the car business in 1955. The Gullo family's three dealerships, Gullo Mazda, Gullo Toyota, and the Gullo Ford store, are run by Tony Gullo Sr.’s three sons: Tony Gullo Jr., Sparky Gullo, and Corky Gullo.  The family's dealerships are big contributors to the Montgomery County/Conroe community and we are looking for talented candidates to join our organization.